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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tim Reid

March 20, 2026

5  out of  5
rating by Tim Reid
"Yan’s entire team including MaryAnn have been exceptional to work with. I’d highly recommend their agency."
We responded:
"Thank you for the amazing review, Tim! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Debra Flynn

March 11, 2026

5  out of  5
rating by Debra Flynn
"They have been taking care of me for years and respond immediately and with upmost courtesy. I feel like I’m in very good hands and trust them implicitly. 🌻"
We responded:
"Debra, thank you for your wonderful review of the service you've received from our team. We will continue to be here for you!"
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Shanya Rhynes

March 9, 2026

5  out of  5
rating by Shanya Rhynes
"I had a wonderful experience with State Farm, Deja took amazing care of me, the way she explaining everything clearly and how the process ran smooth and efficiently. I definitely and highly recommend State Farm with Yan Tung agency to anyone who is looking for insurance."
We responded:
"Thank you so much! We appreciate your online review and are here to help when you need us!!"
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Gavin Wenger

March 5, 2026

5  out of  5
rating by Gavin Wenger
"I am completely amazed with their customer service. Jordan really helped me choose what was best, and I appreciated his help so much! And a shout out to Deja who first began helping me, she was amazing even when it took me forever to actually start using State Farm. Seriously, couldn’t be happier!"
We responded:
"Thank you so much for sharing your experience with Jordan and Deja. We are so happy to hear that you are happy! Please don't hesitate to reach out if you need help from our team. "
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David Martinez

February 27, 2026

5  out of  5
rating by David Martinez
"Mary Ann and her team provided valuable insights and assistance in understanding my insurance policy."
We responded:
"David, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Yan Tung’s Team is just a call or email away!"
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Wendy Hill

February 26, 2026

5  out of  5
rating by Wendy Hill
"Yan and her team are always prompt, transparent and provide excellent customer service."
We responded:
"Thank you for the 5-star review, Wendy! Here on State Farm Agent Yan Tung’s Team, we are proud to serve our community and appreciate your recognition. "
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duhan kalaycı

February 25, 2026

5  out of  5
rating by duhan kalaycı
"I was helped by Deja and she did a great job. Understood my situation, kept it concise and gave me the best price compare to other firms. Highly recommended and thank you again."
We responded:
"Wow, thank you for the 5-star review, duhan! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch"
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Sharon Patterson

February 23, 2026

5  out of  5
rating by Sharon Patterson
"Switching my policy to State Farm was very easy. Deja was terrific helping me pick and choose my coverage and explained each option."
We responded:
"Thank you so much for the 5-stars, Sharon! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help!"
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Chastity Dawson

February 20, 2026

5  out of  5
rating by Chastity Dawson
"As much as I hate dealing with all things insurance, Deeja and team were spot on today. Very thorough and kind. Low key, low pressure call, very informative and I ended with zero questions. As long as the actual insurance does what they say, I will be with them for a long ng time."
We responded:
"We appreciate your review, Chastity. We are so happy that you had such a wonderful experience with State Farm Agent Yan Tung’s Team here in Austin ! "
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Wendi Koletar

February 20, 2026

5  out of  5
rating by Wendi Koletar
"Yan is the BEST. She is available, responsive, and you truly feel like she is a support in a time of need. I highly recommend her."
We responded:
"Thank you for the wonderful 5-star review! If you ever need anything, please do not hesitate to reach out—we are to help!"
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Haider

February 19, 2026

5  out of  5
rating by Haider
"Excellent job from Ashley, Yan, and Deja! Glad to always have fast replies and thorough work!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Austin to know that you had such a wonderful experience with us here on State Farm Agent Yan Tung’s Team."
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Edward Herrera Jr

February 17, 2026

5  out of  5
rating by Edward Herrera Jr
"I reached out to Yan Tung’s State Farm office to get a quote for Home and Auto Insurance. Deja worked with me and provided me with an excellent quote with increased coverages compared to what I had before. Needless to say I’ve made the switch. Thank you Deja for providing excellent customer service and explaining the process thoroughly."
We responded:
"Thank you so much! We look forward to helping you more in the future too! "
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Joseph Lau

February 12, 2026

5  out of  5
rating by Joseph Lau
"Yan yan and her team are amazing. Ask them how they can also save you money on your car insurance!"
We responded:
"Thank you for taking the time to leave such a great review, Joseph. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Carissa T

February 11, 2026

5  out of  5
rating by Carissa T
"Yan Yan is such a friendly and knowledgeable agent. Can't go wrong with a call to her office!"
We responded:
"Thank you so much for the 5-star rating, Carissa! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Jp Picanco

January 19, 2026

5  out of  5
rating by Jp Picanco
"Great staff and always so helpful! They are on top of annual reviews and have been helpful during our experience with a car accident. Highly recommend."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Yan Tung’s Team! We deeply appreciate your kind words here in Austin . "
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Lynda Surratt

January 13, 2026

5  out of  5
rating by Lynda Surratt
"They were so easy to work with and were able to get me the coverage I needed a price I could afford. I would definitely recommend them."
We responded:
"Thank you so much for the 5-stars, Lynda! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help!  "
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G Reyes

December 24, 2025

5  out of  5
rating by G Reyes
"Ms. Tung was patient with me, explained various aspects of my investments that I didn't understand. All of my questions were answered to my satisfaction. I would recommend Yan to my family and friends."
We responded:
"I am so honored to be able to help you and will do my absolute best to do so. Thank you so much!"
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E Addison

December 23, 2025

5  out of  5
rating by E Addison
"Yan and all of her staff are the BEST. She goes above and beyond to look after our policies and best financial interests. I've honestly never had an agent be as proactive and thorough as Yan is. So glad we found her."
We responded:
"This just means the world to me. It has been my sincere pleasure. Thank you so much! "
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Arlo van denover

December 19, 2025

5  out of  5
rating by Arlo van denover
"Deja was helpful"
We responded:
"Thank you Arlo! "
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Hameed Naser

November 14, 2025

5  out of  5
rating by Hameed Naser
"Awesome service"
We responded:
"Thank you so much!!"
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Scott

October 9, 2025

5  out of  5
rating by Scott
"Very friendly, made it super easy and fast. Great agency to work with!"
We responded:
"Thank You!! We appreciate your business and online review!"
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Kaila Lattimore

October 8, 2025

5  out of  5
rating by Kaila Lattimore
"The office always goes above and beyond to ensure my needs are thoroughly addressed."
We responded:
"We appreciate your online review and your continued business! Thank you!"
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lauren purdy

October 2, 2025

5  out of  5
rating by lauren purdy
"I spoke with Deja needing some car insurance quotes and she was very helpful guiding me to which ones suit me best and nicer to my bank acct.She was very understanding and explained everything to me in detail."
We responded:
"Thank you for your 5 Star review! So happy to hear you had a great experience with Deja! We are happy to help!"
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Caroline Provencher

September 28, 2025

5  out of  5
rating by Caroline Provencher
"I've had a great experience with State Farm since we switched home/auto insurance providers. Not only was the transition seamless, it also provided us with significant savings. Yan Tung and her team have always been quick to respond, attentive to my needs, and made the whole process easy and stress-free. I highly recommend them for your insurance needs."
We responded:
"We are so happy that you are happy with us! Please don't hesitate to reach out if we can help you with anything!"
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Stan Chang

September 27, 2025

5  out of  5
rating by Stan Chang
"I had an excellent experience working with Yan Tung and Mary Ann at State Farm. They made the process of moving my policies from out of state to Texas very smooth and stress-free. Both were extremely nice, knowledgeable, and professional throughout. They also went above and beyond by providing helpful financial guidance, including advice around 401k planning, which I really appreciated. Highly recommend this office for anyone looking for great service and trustworthy advice!"
We responded:
"Thank you so much Stan! It is our sincere pleasure and we are so happy to hear that you have had a great experience with us! "